Email Channel

Email surveys that land in the inbox.

Authenticated sending domain, emails validated before delivery, and everything ready on first login. You just create the survey and send.

  • Authenticated email domain
  • Meta API

Email that lands in the inbox, not in spam.

Sender reputation is everything. With an authenticated domain, controlled sending pace and pre-validation, your surveys arrive where they should.

Separate sending domain

Paid accounts send from a different domain than the Free plan and the trial, so free traffic doesn't weigh on your reputation. Delivery authentication configured from day 1.

Validation before sending

Invalid, temporary, and previously rejected emails are filtered before delivery. You never waste a send.

Automatic reputation protection

Sends go out at a controlled pace, without spikes. An address that bounces is flagged and not emailed again — and the bounced send goes back to your limit.

01Email validation

Real validation before sending

Every address is verified before sending to ensure it exists and accepts messages. Those that fail show up in "Contacts not sent".

02Email in PT, EN and ES

Email in the survey's language

Each survey is created in Portuguese, English or Spanish, and the email goes out in that language, with the clickable scale and the button to answer.

03Scheduling

Immediate, recurring or continuous scheduling

Send now, schedule a date, repeat daily, weekly, monthly or quarterly — or keep it continuous, so every new contact in the list gets the survey.

04Custom sender

Invitations in your company's name

From the Pro plan, the inbox shows your company's name, not ours. You choose the sending address, where replies go and the invitation text — an account default and one of its own for each survey.

05Custom sending domain

Email sent from your company's domain

On Business, invitations go out from an address on your own domain, like survey@yourcompany.com. The screen shows the records to publish in your DNS, checks them automatically and emails you when it's ready — or if a record disappears later.

Email delivery FAQ

Do I need to configure anything?

No. The infrastructure is entirely ours. Delivery authentication, email validation, and reputation protection all come ready. Only sending from your company's domain, optional on Business, needs a few DNS records.

What happens with invalid emails?

They are filtered before sending. They don't count toward your monthly limit and sending reputation stays protected.

How many emails can I send?

Depends on the plan: 200/month on Free, 3,000/month on Pro, and 6,000/month on Business. The 14-day trial includes 300. Emails filtered as invalid don't count toward the limit.

Does the invitation go out in my company's name?

Yes, from the Pro plan. Recipients see your company's name as the sender, at an address like yourcompany@ on our authenticated domain, which is what ensures delivery. Replies to the email go to the address you confirm, and the invitation text can be your own. On Business, the address can also be on your company's domain.

Can I send from my company's domain?

Yes, on Business and Enterprise. You enter the domain and the address, publish the records shown on screen in your DNS, and WiseData NPS checks them automatically. Until the domain is ready, or if a record is removed later, invitations keep going out from our authenticated domain with your company's name — no survey is left unsent.

Send surveys via email with zero setup.

14-day free trial. Infrastructure ready from the first send.