Transparent plans. No gotchas. No overage fees.
Monthly limit per channel — when you hit the limit, sends pause until the next cycle. No surprise invoices.
Starter
Start listening to your customers at the right pace.
- Relational NPS
- Transactional NPS
- Product survey
- eNPS (employee)
- Brand survey
- Competition survey
- Email sends (1,500/mo)
- WhatsApp sends
- Embed / site widget
- Email validation before sending
- Excel, CSV and PDF export
- Custom branding
- Basic reports
- Real-time alerts
- AI sentiment analysis
- Integration API
- Ticket support
Pro
For teams that need to act fast on every feedback.
- Relational NPS
- Transactional NPS
- Product survey
- eNPS (employee)
- Brand survey
- Competition survey
- Email sends (3,000/mo)
- WhatsApp sends
- Embed / widget (2 sites)
- Email validation before sending
- Excel, CSV and PDF export
- Custom branding
- Full reports
- Real-time alerts
- AI sentiment analysis
- Integration API
- Chat support
Business
For teams that rely on VOC for product decisions.
- Relational NPS
- Transactional NPS
- Product survey
- eNPS (employee)
- Brand survey
- Competition survey
- Email sends (6,000/mo)
- WhatsApp sends (500/mo)
- Embed / widget (unlimited)
- Email validation before sending
- Excel, CSV and PDF export
- Custom branding
- Full reports
- Real-time alerts
- Full AI: sentiment + topics
- Integration API
- Chat support
How limits work
Each channel has a monthly limit. When reached, sends pause — no overage charges.
Full comparison
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Emails per month | 1,500 | 3,000 | 6,000 |
| WhatsApp per month | ✗ | ✗ | 500 |
| Embed / widget | ✗ | 2 sites | Unlimited |
| Users included | 1 | 3 | 5 |
| Registered contacts | Unlimited | Unlimited | Unlimited |
| Relational NPS | ✓ | ✓ | ✓ |
| Transactional NPS | ✓ | ✓ | ✓ |
| Product survey | ✗ | ✓ | ✓ |
| eNPS (employee) | ✗ | ✗ | ✓ |
| Brand survey | ✗ | ✗ | ✓ |
| Competition survey | ✗ | ✗ | ✓ |
| Email validation before sending | ✓ | ✓ | ✓ |
| Excel/CSV/PDF export | ✓ | ✓ | ✓ |
| Custom branding | ✓ | ✓ | ✓ |
| Multi-language (PT/EN/ES) | ✓ | ✓ | ✓ |
| Reports | Basic | Full | Full |
| Real-time alerts | ✗ | ✓ | ✓ |
| Frequency control | ✗ | ✓ | ✓ |
| AI sentiment + topics | ✗ | ✗ | ✓ |
| Integration API | ✗ | ✗ | ✓ |
| Support | Ticket | Chat | Chat |
Pricing FAQ
How does the 7-day trial work?
On the Pro plan, you get 7 days of full access with 10 free Email sends. No credit card required.
What if I hit the send limit mid-month?
The system automatically pauses sends on that channel and notifies you. Other channels keep working. No overage invoice. You can upgrade at any time.
Can I change plans?
Yes. Upgrades are immediate with prorated billing. Downgrades take effect next cycle. You never lose data.
What payment methods do you accept?
Credit card (all major brands) and bank slip for annual plans. Invoice issued automatically.
How do I cancel?
Anytime, from your dashboard. No penalty. Your data stays available for export for 90 days.