Features
Reports & dashboards — Metrics that make sense
Visualize customer experience health in a complete dashboard. NPS over time, score distribution, response rate, and more.
Real-time dashboard
Track the NPS updated with every new response. See score evolution, response volume, distribution among promoters, passives, and detractors — all on a single screen.
- ✓NPS score updated in real time
- ✓Evolution chart by day, week, or month
- ✓Visual distribution of promoters, passives, and detractors
Full export
Need the data outside the platform? Export complete reports in Excel, CSV, or PDF with one click. Ideal for meetings, presentations, and external analyses.
- ✓Export in Excel (.xlsx), CSV, and PDF
- ✓Report with individual responses and comments
- ✓Quick download with applied filters
Advanced filters
Segment data by period, sending channel, survey type, or score range. Find exactly what you need without navigating irrelevant data.
- ✓Custom period filter
- ✓Segmentation by channel (email, WhatsApp, embed)
- ✓Filter by survey type and score range
Tags on feedback
Create custom tags (urgent, bug, compliment, churn-risk) and apply them to comments. Use tags to filter, group, and track the themes that matter to your team.
- ✓Tags fully customizable by your team
- ✓Quick application to any comment
- ✓Filters by tag for continuous follow-up